A Seat Awaits Help Center

Everything you need to create the perfect seating arrangement for your next event.

Getting Started

1. Create Your Account

Sign up and start a 14-day free trial of any plan—no charge until your trial ends, and we'll email you 3 days beforehand so you can cancel anytime. Verify your email to unlock all features.

2. Create an Event

From your Events dashboard, click "Create Event". Give it a name, and optionally add a date and description. This helps you stay organized, especially if you're planning multiple events.

3. Set Up Your Tables

In the event workspace, click "Add Table" to create your first table. Choose a shape (circle, square, rectangle, or oval), give it a name (like "Table 1" or "VIP Table"), and set its capacity. Drag tables around the floor plan to match your venue layout.

4. Add Your Guests

Click "Add Guest" to add guests one by one, or use AI import to upload a CSV or Excel guest list. You can organize guests into groups (like "Family" or "Work Friends") for easier management.

5. Assign Seating

Drag guests from the sidebar and drop them onto tables. The table will show how many seats are filled. You can reassign guests at any time by dragging them to a different table.

6. Share with Guests

When you're ready, click the event name in the toolbar and select "Guest QR Code" to generate a QR code and link. Your guests can scan the code or visit the link to find their table assignment by searching their name.

Floor Plan & Tables

Navigation

  • Pan: Click and drag on the canvas background to move around
  • Zoom: Use Ctrl/Cmd + scroll wheel, or pinch on touch devices
  • Move Tables: Click and drag any table to reposition it. Alignment guides appear to help you line up with other tables
  • Select: Click a table to see its details in the right sidebar
  • Edit: Double-click a table to edit its name, shape, or capacity

Table Types

Tables are rendered to real-world scale (24 pixels = 1 foot). Click "Add Table" in the toolbar to choose from preset sizes or create a custom table.

Rectangle

4', 6', or 8'

Square

48"

Round

48", 60", or 72"

+

Custom

Any size & shape

Rooms & Boundaries

Define rooms to visualize your venue layout to scale. Each room has a name and real-world dimensions in feet.

  • Add multiple rooms (e.g., "Main Hall", "Cocktail Area") via Canvas Settings
  • Room boundaries display as labeled outlines on the canvas
  • When you drag a table near a room edge, the boundary highlights in amber
  • Deleting a room gives you the option to keep or remove its tables

Grid & Snap

Use the grid to precisely position tables. Access these from the Canvas Settings (gear icon) in the toolbar or quick-toggle via the settings dropdown.

  • Show Grid: Toggle grid lines on the canvas for visual alignment
  • Snap to Grid: Tables and shapes automatically snap to grid points when moved
  • Grid Spacing: Choose from Small (~2ft), Medium (~4ft), Standard (5ft), or Large (10ft)
  • Room Boundaries: Toggle room edge outlines and labels on/off

Decorative Shapes

Add shapes like dance floors, stages, bars, or buffet areas to your floor plan. Click the shapes icon in the toolbar to add them. Shapes can be dragged, resized, and labeled just like tables.

3D Preview

Get a realistic 3D view of your floor plan! Access it from the Canvas Settings dropdown (gear icon) and select "3D Preview". It renders your tables with chairs, room boundaries, and proper spacing — perfect for visualizing your venue before the big day.

Templates

Save and reuse your table layouts across events.

  • Save Layout: Save your current table and room arrangement as a reusable template
  • Load Layout: Apply a saved template to replace your current floor plan
  • Start from Template: When creating a new event, choose a saved template to start with a pre-built layout

Table Details Panel

When you select a table, the right sidebar shows:

  • Table name, type, and capacity
  • List of assigned guests
  • Option to unassign guests (returns them to the sidebar)
  • Edit and delete buttons

View Modes

Toggle between Floor Plan (visual layout) and List (table format) using the toggle pill in the toolbar. List view is great for reviewing all tables and their guests at a glance.

Keyboard Shortcuts

0Reset zoom (100%)
1Fit all tables
2Fit selected table

Guest Management

Adding Guests

There are two ways to add guests:

  • Manually: Click "Add Guest" and fill in their name, group, and optional notes
  • AI Import: Upload a CSV or Excel spreadsheet (.csv, .xls, .xlsx) and let our AI extract guest names

Guest Information

Each guest can have:

  • Name: Full name (required)
  • Group: Organize guests by party, family, company, etc.
  • Dietary Preferences: Track vegetarian, vegan, allergies, etc.
  • Notes: Any additional information
  • Table Assignment: Which table they're seated at

Search & Filter

Use the search bar in the guest sidebar to find guests by name or group. Filter by group or table assignment (including "Unassigned" to see who still needs a seat).

Drag & Drop Seating

Drag any guest card from the sidebar and drop it onto a table on the floor plan. The table will highlight in blue when you hover over it. To unassign a guest, select their table and click the unassign button next to their name.

Pro Tip: The guest sidebar shows statistics at the bottom — total guests, how many are assigned, and how many still need seats. Aim for zero in the "Open" column!

AI Guest Import

Note: AI Import is available on Essentials, Signature, and Elite plans.

Supported File Types

  • CSV: .csv (comma-separated values)
  • Microsoft Excel: .xls, .xlsx

If your list is in Google Sheets, Numbers, or another app, export it as CSV or Excel before uploading.

How It Works

  1. Click the import button (↓) next to "Add Guest" in the sidebar
  2. Drag and drop your CSV or Excel file, or click "Browse files" to select it
  3. Click "Import Names" (or enable "Show column selection first" to pick columns manually)
  4. Review the extracted names — edit, remove duplicates, or add missing guests
  5. Click "Import" to add them all to your event

Tips for Best Results

  • One guest per row works best in spreadsheets
  • Use clear first and last name columns when possible
  • The AI handles messy formatting, combined cells, and honorifics
  • Duplicates are highlighted — review before importing
  • You can manually add or remove names before final import

Privacy: Files are processed securely and are never stored in A Seat Awaits. Only the extracted guest names are saved to your event.

Sharing & QR Codes

Share Your Seating Chart

Click the event name in the toolbar and select "Guest QR Code" to open the sharing modal. You'll get:

  • QR Code: Download as PNG to print on invitations, table cards, or signage
  • Shareable Link: Copy and send via email, text, or social media

What Guests See

When guests visit the shared link or scan the QR code, they'll see a simple search page where they can:

  1. Enter their name in the search box
  2. See matching results as they type
  3. Click their name to see their assigned table

This is perfect for placing at the entrance of your venue so guests can quickly find their seats!

No login required: The guest lookup page is public and doesn't require an account. Only the guest's name and table assignment are visible — no personal details.

Real-Time Collaboration

Note: Real-time collaboration is available on Signature and Elite plans.

Invite Collaborators

  1. Click the "Invite" button in the event toolbar
  2. Enter the collaborator's name and email address
  3. They'll receive an email invitation with a link to join
  4. Once they accept, they'll have access to your event

Live Collaboration Features

  • Live Cursors: See where other collaborators are pointing on the floor plan
  • Selection Indicators: Tables show colored rings when another user has them selected
  • Editing Indicators: See who's editing which guest or table
  • Real-Time Sync: All changes appear instantly for everyone
  • Collaborator Strip: See who's currently online in the toolbar

Managing Access

As the event owner, you can manage collaborators through the Invite modal. Remove access at any time by clicking the trash icon next to a collaborator's name.

LIVE COLLAB

When collaboration is active, you'll see a "LIVE COLLAB" indicator in the top-right corner of the floor plan, along with the number of other people currently viewing.

Plans & Pricing

FeatureCoreEssentialsSignatureElite
Price (monthly)$4$12$24$49
Events1310100
Guests per Event501505001000
Collaborators25
AI Guest Import
Real-Time Collaboration
Export & Print

Frequently Asked Questions

Still Have Questions?

We're here to help you create the perfect seating arrangement for your event.

Contact Support